Returns & Exchanges at SMILE
We want you to love your style; if you are not completely satisfied with your purchase, you can return your items within 30 days of delivery for a full refund or exchange. All items must be unworn, unwashed, and include original tags to be eligible for processing.
Initiate Your Return
Visit our online return portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely place the items in their original packaging and include the provided packing slip inside the box.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and tape it clearly to the outside of your package.
Drop Off and Track
Drop your package at any authorized carrier location and keep your tracking number to monitor your refund status.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing